Terms & Conditions
Welcome to Saatviko. These Terms & Conditions govern your use of our website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
Eligibility
This website is intended for use by individuals who are at least 18 years of age. By using this website, you represent and warrant that you are legally capable of entering into a binding agreement.
Products & Services
Saatviko offers a variety of food products including, but not limited to:
- Dry Fruits
- Sweets
- Namkeen
- Trail Mixtures
- Gift Packs
- Seasonal Products
All product descriptions, images, pricing, and availability are subject to change without prior notice.
Orders & Payments
By placing an order through our website, you agree that:
- All information provided is accurate and complete.
- Payment must be completed before order processing unless Cash on Delivery (COD) is selected and available.
- We reserve the right to refuse or cancel any order at our sole discretion.
- In the event of pricing errors or product availability issues, we may cancel or modify an order and notify you accordingly.
Shipping & Delivery
We strive to process and deliver orders promptly. Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, and other factors beyond our control.
Please refer to our Shipping Policy for detailed information.
Returns & Refunds
Returns, replacements, and refunds are governed by our Returns & Refund Policy. Customers are encouraged to review the policy before making a purchase.
Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, designs, and trademarks, is the property of Saatviko and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content without prior written permission from Saatviko.
User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with the website’s operation or security.
- Submit false, misleading, or fraudulent information.
Violation of these terms may result in termination of access to our website and services.
Limitation of Liability
Saatviko shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to Terms
Saatviko reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon being posted on the website.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Prayagraj, Uttar Pradesh.
Contact Information
Saatviko
B201 Pushpvan, Auckland Road, Prayagraj – 211001, Uttar Pradesh, India
Phone: +91 7365811456
Email: info@saatviko.com